Delivery
Once payment in processed, orders will be dispatched by courier (Signeture required) within 48 hours to country of destination. (Excluding P.O. Boxes and Military Addresses).
Most destinations in the world within 4-7 postal working days
Some destinations within 8-10 postal working days
More unaccessible destinations within 14 postal working days
Taxes and Duties
We currently regularly ship to customers in over 100 countries worldwide.
The majority of countries, particularly U.S.A., Australia, Japan, Korea, do not charge customs duty on small packages dispatched by courier.
Overall, the world is moving towards free trade and we hope and anticipate this trend will continue and accelerate.
Privacy and Security
Security
Our goal at www.Pureneigeshop.Com is to make your shopping experience safe, convenient and worry free.
The privacy and security platform we have installed make sure this is guaranteed.
Your personal information is kept on our secured server, but we don’t keep your credit card data, since the transaction is done through Paypal (www.paypal.com) and they guarantee the maximum credit card security with their infrastructure.
Privacy
www.Pureneigeshop.Com does not sell, rent or disseminate your personal information to other parties.
Returns and Cancellations
We will have your order dispatched within 48 hours.
If you change your mind for any reason, the cancellation will be acceptable within one hour by e-mail to orders@pureneigeshop.com. We will not be able to cancel orders afterwards, since the process of handling has been taken place already.
Returns
We guarantee money back refund without question if you are dissatisfied in any way prior to the product being opened. (Please notify us within 7 days of receipt).
For hygiene reasons we cannot offer a refund once the product has been opened and/or used.
If there is any defect in the product on receipt, once opened, then it may be returned to us for a refund at that time.
Please send back with the following :
- Name & address
- E-mail number
- Original order number
- Reason for return
Please e-mail us at orders@pureneigeshop.com so we can inform you where to send and arrange the refund.
Please note that we can only refund the total cost of goods, shipping charges cannot be refunded.
Payment Information
General
We use Paypal for our online transactions (www.paypal.com) and accept all major credit cards. The full transaction is being handled at Paypal website with their secured servers; we don’t keep your credit card information at any place.
The currency that we use is Euros and the final payment for other currencies, and other card holders, will be made at the conversion rate charged by your credit card company at the actual time of payment.
We will confirm your order by e-mail within one hour, and the dispatch details will be e-mailed to you immediately once your order is sent.
Conditions of Use and Legal Information
Pureneige.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at pureneigeshop.Com, you accept these conditions. Please read them carefully. It spells out what you can expect from us and what we expect from you. By accessing any areas of Pureneigeshop.Com, users ("Users") agree to be legally bound and to abide by the terms set forth below.
PRIVACY
Please review our Privacy Notice, which also governs your visit to Pureneigeshop. Come to understand our practices.
ELECTRONIC COMMUNICATIONS
When you visit Pureneigeshop.Com or send e-mails to us, you are communicating with us electronically and consenting to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
COPYRIGHT
All Pureneigeshop related content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pureneigeshop.Com or its content suppliers and protected by international copyright laws. The compilation of all Pureneigeshop related content on this site is the exclusive property of Pureneigeshop.Com and protected by international copyright laws. All software used on this site is the property of Pureneigeshop.Com or its software suppliers and protected by international copyright laws.
TRADEMARKS
Pureneigeshop.Com and other Pureneigeshop related marks indicated on our site are trademarks of Pureneigeshop.Com or its subsidiaries, and other Pureneigeshop.Com graphics, logos, page headers, icons, scripts, and service names are trademarks or trade names of Pureneigeshop.Com or its subsidiaries. Pureneigeshop.Com's trademarks and trade names may not be used in connection with any product or service that is not Pureneigeshop.Com's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pureneigeshop.Com.
DISCLAIMERS AND LIMITATION OF LIABILITY
Expressly agrees that use of Pureneigeshop.Com is at User's sole risk. Neither Pureneigeshop.Com, nor its affiliates, nor any of their officers, directors, or employees, agents, third-party content providers, merchants, sponsors, licensors (collectively, "Providers"), or the like, warrant that Pureneigeshop.Com will be uninterrupted or error-free; nor do they make any warranty as to the results that may be obtained from the use of Pureneigeshop.Com, or as to the accuracy, reliability, or currency of any information content, service, or merchandise provided through Pureneigeshop.Com. This site is provided by Pureneigeshop.Com on an as "as is" and "as available" basis. Pureneigeshop.Com makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products, included on this site. Fully permissible by applicable law, Pureneigeshop.Com disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Pureneigeshop.Com will not be liable for any damages of any kind arising from the use of this site, or from any products purchased from this site, including but not limited to direct, indirect, incidental, punitive and consequential damages. No oral advice or written information given by Pureneigeshop.Com nor its affiliates, nor any of their officers, directors, employees, agents, providers, or the like, shall create a warranty or legal obligation; nor shall user rely on any such information or advice.
Pureneigeshop.Com reserves the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time. If we are unable to fulfill your order, you will be offered an alternative or given a refund for the unavailable product.
YOUR ACCOUNT
Pureneigeshop.Com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Pureneigeshop.Com only with involvement of a parent or guardian. Pureneigeshop.Com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders on their sole discretion.
PRODUCT DESCRIPTIONS
Pureneigeshop.Com and its affiliates attempt to be as accurate as possible. However, Pureneigeshop.Com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Pureneigeshop.Com itself is not as described, your sole remedy is to return it in unused condition.
APPLICABLE LAW
This site is created and controlled by Pureneigeshop.Com in Switzerland. As such, the laws of Switzerland will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. Pureneigeshop.Com reserves the right to make changes to its site and these disclaimers, terms and conditions at any time.
User hereby irrevocably and unconditionally consents to submit to the exclusive jurisdiction of the courts of Switzerland for any litigation arising out of or relating to use of or purchase made through Pureneigeshop.Com (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the laying of venue of any such litigation in Swiss Courts and agrees not to plead or claim in any Swiss Court that such litigation brought therein has been brought in an inconvenient forum.
SITE POLICIES, MODIFICATIONS, AND SEVERABILITY
Please review our other policies, all contained under Customer Service that are posted on this site. These policies also govern your visit to Pureneigeshop.Com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and operable to the extent permitted under the law, and shall not affect the validity and enforceability of any remaining condition.
ERRORS AND OMISSIONS
We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.
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